1. Introduction
This Privacy Policy explains how GoFlexiWeb (“we”, “us”, “our”) collects, uses, stores, and protects your personal data when you visit our website or use our services.
We are committed to protecting your privacy and handling your data in a transparent and secure manner, in accordance with the UK General Data Protection Regulation (UK GDPR) and applicable data protection laws.
2. Information We Collect
We may collect and process the following types of personal data:
Information you provide directly
- Name and business name
- Email address and phone number
- Billing and payment details
- Website content, images, and branding materials
- Domain and hosting-related information
- Information submitted through onboarding or contact forms
Information collected automatically
- IP address
- Browser type and device information
- Pages visited and interaction data
- Cookies and similar tracking technologies
3. How We Use Your Information
We use your information to:
- Provide and manage website design, hosting, and subscription services
- Communicate with you about your project or account
- Process payments and manage billing
- Improve our website and services
- Comply with legal and regulatory obligations
We only collect data that is necessary to deliver our services effectively.
4. Legal Basis for Processing
We process personal data based on one or more of the following legal grounds:
- Performance of a contract
- Legitimate business interests
- Compliance with legal obligations
- Your consent (where required)
5. Sharing Your Information
We do not sell or rent your personal data.
We may share data only with trusted third parties where necessary, including:
- Hosting providers
- Payment processors
- Analytics and security tools
All third parties are required to handle your data securely and lawfully.
6. Data Storage & Security
We take appropriate technical and organisational measures to protect your personal data against loss, misuse, unauthorised access, or disclosure.
Your data is stored only for as long as necessary to provide our services or meet legal requirements.
7. Cookies
Our website uses cookies to improve functionality and user experience.
Cookies may be used to:
- Analyse website traffic
- Remember user preferences
- Improve site performance
You can control or disable cookies through your browser settings.
8. Your Rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Restrict or object to processing
- Request data portability
To exercise any of these rights, please contact us using the details below.
9. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of external sites.
10. Data Retention
We retain personal data only for as long as necessary to:
- Deliver our services
- Meet legal, accounting, or tax obligations
Website data may be deleted after service cancellation and a reasonable retention period.
11. Changes to This Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page and take effect immediately.
12. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at: